Senior Account Director

K2D Strategies is a growing fundraising agency that holistically approaches direct response through a channel-agnostic lens. Our company culture is focused on collaboration, empathy, curiosity, and trust, and our clients are changing the world through political discourse, social action, cultural shifts, and so much more.

The Senior Account Director is the primary relationship manager for one or more clients, provides strategic direction for clients and is responsible for in-depth knowledge of accounts. This position is responsible for managing a team to service clients, including account managers and account executives, as well as contributing to new business development and corporate policy and processes.

Primary Responsibilities

  • Provides over-arching strategic leadership for clients
  • Works with clients to determine organizational objectives and creates strategies and implements campaigns to reach goals
  • In-depth knowledge of client’s internal processes and resources and generate ideas to enhance overall performance
  • Provides in-depth analysis of campaign and segment performance and KPI data, developing data driven strategies to address program challenges and build on successes
  • Builds trusting, respectful and collaborative relationships with clients and colleagues
  • Ensures collaboration among team (including outside resources) and fosters positive teamwork
  • Leads professional development of team members
  • Creates training opportunities for colleagues and team members
  • Participates in monthly management meetings
  • Identifies company-wide challenges and opportunities and leads efforts to address

Additional Responsibilities

  • Participates in webinars and attends conferences/workshops to expand skills
  • Identifies cross-selling opportunities across company departments
  • Identifies prospective clients and participates in the RFP/sales process
  • Other duties as assigned

Required Knowledge, Skills, and Abilities

  • 10+ years of direct response experience (direct mail or digital account management), with 5+ years direct response fundraising in an agency setting
  • Demonstrated success in client management and customer service
  • Experience in managing teams to achieve company and client goals
  • Experience in creating and driving long-term fundraising strategies
  • Advanced copywriting/editing knowledge
  • Strong customer service and interpersonal skills
  • Advances communication skills in both written and oral with the ability to effectively present information, respond and follow-up on questions and inquiries from clients and colleagues
  • Strong attention to detail
  • Proficiency in MS Office – particularly Excel
  • Some travel may be required

At K2D, we respect and celebrate our differences and know that employees with varied life experiences, backgrounds, and skills make us a stronger company and a great place to work. In exchange for your skills, experience, and unique perspective, K2D Strategies offers a competitive salary, employer-sponsored health insurance and retirement benefits, flexible work hours, generous time off, and the opportunity to make the world a better place. We aren’t shy about saying our team is the best in the business and we wonder if you might be the perfect new teammate!

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